About the Company:
Billions of people around the world lack access to credit or banking services, two foundational concepts of financial security. They do, however, have access to a technology that can connect them to the world’s economy: a mobile phone. As smartphones become cheaper, historically underserved populations now have the opportunity to access world-class services through rich app experiences from virtually anywhere in the world.
Juvo partners with mobile operators around the world to offer access to credit and financial services via their everyday interactions with their mobile services. We are leveraging the rapid adoption of smartphones around the world to reimagine the way that consumers purchase prepaid mobile service and to address the challenges of financial inclusion.
In less than a year since our first launch, we have processed over 200 million transactions in twenty three countries for more than ten million customers and are quickly expanding around the globe.
Our team is made up of startup and telecom veterans who have played key roles at companies like Flixster, Rdio, HTC, Boku, and Virgin Mobile. We are well funded by top-tier angels and VCs including Wing Venture Capital and Freestyle Capital.
About the Job:
We are looking for an awesome Office Manager to join our team and keep our office a positive and inviting place to visit and work. Overall this role is responsible for the smooth running of our 40-50 person office maintaining an organized, efficient, fun environment. Responsibilities include scheduling meetings and maintaining conference room and common areas, ordering office supplies, assisting in onboarding new employees, greeting visitors and providing general administrative support for the office. This also includes ensuring our snack wall is full to fuel motivated work and that we have fun and exciting events to celebrate our milestones. In addition, we need someone to coordinate executive travel as we are an international company and have a strong presence globally. This includes not only the travel, but necessary meeting coordination, compliance with travel policies, reconciliation of expenses related to travel and events, assisting in travel visas, proactive planning for executives while on location and being the point of contact if/when travel gets complicated. This is one of those roles (and we are one of those companies) where people pitch in and find themselves doing tasks that are “outside of their job description”, and so to say this is a catch all role is true. This is a role that will impact all of our employees as well as our clients- it is a very important role for us.
You are a positive and reassuring presence in times of chaos. You love the exciting start up world and are passionate about working in a place that is making a positive impact on the world. You are proactive and dependable. You come up with creative solutions to problems and seek out opportunities to improve the workspace of others. You like to fly under the radar but feel comfortable speaking up with your ideas. You are professional yet approachable. You excel at multitasking and don’t tend to get overwhelmed in a busy environment. You love helping other people and are patient. You are extremely detail oriented and strive to make every single one of the details (no matter how small), exceptional.
- 3+ years experience coordinating sometimes complicated travel
- 2+ years experience with executive level support
- 5+ years of customer and/or employee support
- 2+ years of vendor management
- Excellent and professional written and verbal communication skills
- 2+ years experience with expense reporting and reconciliation of accounts